Seraphox Solutions: connecting technology to maximize efficiency

Your business has a telecom system, a customer relationship management tool, an internal chat program, and various other technologies all built to make workflow more efficient. The problem is that your daily tasks would be exponentially more efficient if the technologies you’re using would seamlessly connect.

That’s where we come in.

When your inbound calls are coming in too quickly to manage them all, it might be preferable for your phone system to automatically send an SMS to incoming callers that aren’t already in your CRM, providing a quick survey that then automatically builds a new lead or contact in the system.

Or you might be looking to have your call logs automatically filtered and emailed to you whenever your call queue wait times hit a certain point.

You might even be thinking it would be more efficient to automatically route incoming callers to the correct location based on the area code so everyone only dials a single number yet gets exactly where they need to be.

It doesn’t matter whether you’re looking to integrate multiple technologies in complex webs or you’re simply looking to add that one extra bit of connectivity that will boost efficiency. Chances are you’ve come to the right place.